Meet Steve

STEVE UMSTEAD | Director of Marketing

Email: steve@berwicktravel.com
Phone: (866) 278-8728 x81
Text: (856) 733-0076

TRAVEL SPECIALTIES: Luxury Travel, River Cruises

MOST RECENT TRIP: Cancun/Riviera Maya/Costa Mujeres 2023
NEXT TRIP: Viking Ocean: Rome to Barthelona

About Me:
As the founder, co-owner, and man-of-many-hats of Berwick Travel, I’m all about making vacations easy and enjoyable – the only way I’d want to travel. Beyond work, I’m a pretty okay husband and great father of the two best young men on the face of the planet. My knack for travel planning comes from my own love for exploring new places with family and friends – I can probably tell you where you’ll travel before you know it.

Whether it’s kicking back at an all-inclusive spot or cruising down a scenic river (sipping a tasty local wine or beer!), I’m all about turning travel dreams into stress-free and memorable experiences for everyone to enjoy.

Favorite Destination: Germany (Cologne, Regensburg, Passau… you name it)
Bucket List Destination: Alaska
Must Have Travel Accessory: Noise cancelling headphones
Happy Hour Cocktail: Carajillo, or local craft beer
Go To Travel Snack: Good & Plentys
Travel Philosophy in Five Words or Fewer: This does not suck
If I Wasn’t a Travel Advisor, I’d Be: Fiction writer
My Superpower Is: Losing just one sock in the dryer
Favorite Part of Being a Travel Advisor: Seeing photos of my clients when they return!

My Trip Photos:

Connect with Steve:

Excellent
Based on 69 reviews
Abbie Brown
Abbie Brown
February 4, 2024.
Carole helped us plan our honeymoon and she was super helpful and responsive! She was attentive to the kinds of things we wanted to do and provided options that fit. She also helped arrange transportation and flights which is always helpful when traveling out of the country. Carole was great to work with and would highly recommend!
Joie Ann
Joie Ann
February 1, 2024.
Just got back from a great trip to Punta Cana. I worked with Denise Auletto, told her what we were looking for & she delivered and i definitely(unintentionally)drove her crazy & she didn't miss a beat! The resort was beautiful, our suite was gorgeous and the service was top notch. Denise did a fabulous job with the choices & kept in touch & kept us up to date, made sure we had all of our travel documents to insure no hiccups! I will absolutely go back to Denise & Berwick Travel for all my travel needs!
Morgen Sitzler
Morgen Sitzler
January 19, 2024.
Steve booked a trip for my friends and I to El Dorado Royale in Cancun Mexico. It was a beautiful resort and we had the best time. He had all our transportation booked for us and it all went very smoothly. On the last day our flight got cancelled at the airport and Steve handled everything for us. Got us into our resort for an additional night at a discounted rate and set up transportation back to the hotel and then back to the airport for the next day. Everything went smoothly because of Steve. Will definitely book again through them!
Michael Williams
Michael Williams
December 10, 2023.
I came across Berwick Travel completely by accident when looking for a birthday getaway to Mexico. Originally wanting to escape to a resort we were familiar with, I couldn't find a reservation that suited the occasion. I contacted Berwick Travel for suggestions and was greeted by Chelsea who had plenty of options and recommendations. We chose Palafitos Overwater Bungalows and all I can say is they didn't disappoint! Chelsea handled everything and made sure we were well taken care of! If you're planning a getaway contact Berwick Travel and Chelsea!
Karen Kehler
Karen Kehler
November 8, 2023.
I looked for a Viking Cruise agent in the NEPA region and found Berwick Travel. Our entire trip was coordinated through emails - very convenient - and Steve suggested the perfect 'starter' cruise -The Rhine River - Basel to Amsterdam with extension in Lake Lucerne, Switzerland. It was beyond our expectations in so many ways! Viking takes over the minute you land. Steve helped with making sure everything was set up properly - Air fare plan allowed us to upgrade easily, investigate rooms & layout of ships, details of each day -using MyVIkingJourney - website - that made a 1st time overseas seamless. I had wondered what made Viking so special and so many so loyal to their cruises and now I know why. Details, professionalism, highly qualified guides, exceptional ship design, staffing, cleanliness, food, and activities. They are a 'thinking cruise not a drinking cruise' but with that doesn't mean boring - when you meet up with fellow passengers and enjoy the lounge, bar area and even the 'disco night'. The passengers were an interesting mix - and there were a wider range of ages than we had expected - it was definitely an educational experience - but not 'lecture style" - each guide had their own expertise, personality and ways to keep the information moving, funny and memorable. Our room - #308 was on the same floor as the Lounge/bar and Aquavit dining area - the perfect size, location and having a balcony was a nice addition to watching the shorelines through the different regions. Personally at 65 - it was a perfect honeymoon/anniversary trip. The Alps were unforgettable. Younger couples may wish for more romance than education - as bookworms we loved that element. The menus and food were top notch. The daily variety always had a great choice for even the most discerning. We also decided that the portions were perfect (small by USA standards) but you could enjoy- indulge all the way through desserts because they didn't stuff you with the 1st course. Light buffets were limited. Meals were 'scheduled' but not 'fancy' or intimidating - open table style encouraged meeting others. River cruising is also quiet! No big waves - smooth sailing - easy to sleep through! Bottom line - Viking deserves its loyalty and it is a good value especially when you add in all the details that make it successful. Thanks Steve & Berwick Travel!
Jerome Williams
Jerome Williams
November 6, 2023.
I have high praise for Denise and Berwick Travel. We booked a Viking cruise with them and they were exceptionally responsive and informative. I would recommend them to anyone seeking a travel agent that covers all of the details and responds so well. Thank you Denise and Berwick Travel.
Ken McKell
Ken McKell
November 5, 2023.
Thank you, Denise for making this trip go as smoothly as possible. We had a positive and memorable experience starting with our flights and through all the excursion's towns/cities we visited. The food and service on our boat Tor was excellent, the rooms a little small but all in all a very positive experience. The Danube trip will be filled with pleasant memories for us and we will definitely be using Berwick Travel again to plan any future trips. Thanks again, Denise!
Mary Clarke
Mary Clarke
November 1, 2023.
Carole Fitzner at Berwick Travel has been great to work with! She has been very knowledgeable about the trips we have been interested in. We will definitely continue to utilize her and Berwick for future travel plans.
Linda Shepherd
Linda Shepherd
October 27, 2023.
My experience with Denise with berwick travel was amazing. From the pickup at the airport to the resort. Everything was on point. I did not sweat a bit. Simply no worries. Everything was covered under one price. My stay and return home was excellent. Thank you for the grand experience.
Lisa Kuhr
Lisa Kuhr
October 23, 2023.
I just got back from my second trip booked by Denise with Berwick. She is very responsive and always makes sure you have all details to feel prepared for your trip. I didn’t feel like there was anything I was unsure of relating to travel/transportation or hotel info either time. I would definitely use Denise for another trip in the future :)

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