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Riu Palace Pacifico

In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates.

The excellent service makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer menus and dishes from all parts of the world.

The All Inclusive system includes a range of sports and activities to enjoy all day long with our entertainers, whilst the entertainment program will ensure you make the most of every minute. This hotel is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the Hotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment program where they can do crafts and activities with other children.

Let Berwick Travel help you plan your Riu Palace Pacifico vacation package!


 


Additional Hotel Information

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up)
  • Bars/Lounges (5)
  • Beach
  • Beauty Salon ($)
  • Billiards ($)
  • Boat Rentals ($)
  • Breakfast Room
  • Car Rental Desk ($)
  • Children’s Activities
  • Children’s Playground
  • Conference Rooms (2)
  • Currency Exchange ($)
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevator/Lift
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Housekeeping
  • Ice Machines
  • Jacuzzis (outdoor)
  • Juice Bar ($)
  • Laundry Service ($)
  • Medical Services ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Pool (children’s)
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (5)
  • Rooms (445)
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sundries Shop ($)
  • Taxi Stand ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (nearby)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

• Wireless internet throughout the entire hotel at an additional charge (beach areas not included). Rates may vary depending on hotel.)

• Free 90 minutes daily wireless connection in the lobby Tennis Court (lighted) At Riu Jalisco ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 12 years old.

Maximum Occupancy:

• Junior Suite – 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Partial Oceanview – 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Oceanview – 3 adults and 1 child or 2 adults and 2 children.

• 2 Bedroom Family Suite Partial – 4 adults or 4 adults and 1 child Ocean View* or 3 adults and 2 children or 2 adults and 3 children. Suite Jacuzzi Oceanview – 2 adults.

*Single occupancy is not permitted in this category. Requires a minimum of 3 adults or 2 adults and 2 children.

Junior Suite, Air conditioning, ceiling fan, split-level living room area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydro-massage bathtub and shower, double sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace.

• Bedding: 1 king bed or 2 double beds. View: Garden.

Junior Suite Partial Oceanview, (JPO) Air conditioning, ceiling fan, 2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydromassage bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with partial ocean view.

• Bedding: 1 king or 2 double beds.

Junior Suite Oceanview, (JUO) Air conditioning, ceiling fan, 2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydromassage bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.

• Bedding: 1 king or 2 double beds.

Two Bedroom Family Suite Partial Ocean View, (2PF) Air conditioning, ceiling fan, 1 bedroom with 1 king size bed, 2nd bedroom with 2 double beds, split-level living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board, walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with partial ocean view.

Suite Jacuzzi Oceanview, (9JO) Air conditioning, ceiling fan, 1 king size bed, split-level living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board, walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view and private Jacuzzi.

• Bedding: 1 king bed.

All accommodations include: ironing board, telephone (direct dial), balcony or terrace, radio, smoke detector, , hairdryer, liquor dispenser, air conditioning, bathtub, room service (24-hour), sprinkler system, iron, maid service, alarm clock, ceiling fan, safe (laptop compatible) and mini-bar (fully stocked).

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Bolero, Lounge bar with terrace.

Colibri, bar with terrace.

Marlin, poolside bar with swim up bar.

Petit Pigalle, lobby bar.

Sports Bar, Open 24 hours.

Guacamole Cuisine: Mexican.

Krystal, A la carte, open for dinner, fusion cuisine.

Kyoto Cuisine: Japanese.

La Peninsula, restaurant with terrace.

La Toscana, poolside.

Please Note:

• Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, within normal operating hours.

HONEYMOON INCLUSIONS 

Package Inclusions:

• Surprise welcome gift in their room

• Small bottle of Tequila

• King bed (subject to availability at time of check-in)

• Late check-out (subject to availability at time of departure)

• Complimentary upgrade to next available room category (subject to availability and upon request)

• A $35.00 USD Spa credit for an Ocean Harmony massage for two (50 minutes), per adult, per stay. This discount does not apply with other promotions and discounts.

Package inclusions are subject to change.

BONUS FEATURES

• Afternoon tea

• Bottled water

• Daily activities

• Morning coffee

• Welcome drink

• Towels

• Use of fitness center

• Use of tennis courts

• Watersports (non-motorized)

• Parking

• Honeymooners will receive a surprise gift in their room upon arrival.

• Marriage certificate required.

• Marriage date must be within 90 days.

MISCELLANEOUS INFORMATION

Spring Breaker Policy:

• Definition of Spring Breaker/Spring Breaker Group:

• High School through College aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break. In North America this can be any time from late February through mid-May.

• Any group or individual arriving on RIU Hotels & Resorts property with the characteristics as described in the above definition will not be admitted on property, with no refund.

• Please be advised that Riu Hotels and Resorts will use any and all means at their disposal to identify and cancel suspected Spring Breaker Groups. Partners should abstain from quoting Riu properties for FIT or traditional groups which they suspect may be youths traveling together for said purposes.

• Spring Breakers (either groups or individuals) are not allowed at any RIU property at any time during the year.

• RIU Hotels & Resorts reserves the right to withhold admission to any Spring Breaker arriving on property.

Minimum Age Requirements:

• At least one person 21 years or older is required in every room during the months of February through May.

• During the remainder of the year, at least one person 18 years or older is required in every room.

• The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age.

• Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.

• Parties in rooms are not permitted.

• Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

All information, inclusions, and amenities are subject to change without notice. Please contact us for the most up-to-date information.

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