Riu Palace Pacifico

Riu Palace Pacifico Overview

The Hotel Riu Palace Pacifico (24h All Inclusive) is located in Nuevo Vallarta, Mexico, and is undoubtedly our most luxurious hotel in the area. The high quality service and professionalism of its staff make this hotel the perfect place to spend your holidays. 

If you want to escape from the hustle and bustle of the city and leave behind the stress of everyday life, this Palace offers you the best facilities to cater for your every need. You’ll find a fresh water swimming pool, Jacuzzi, solarium-terrace, gym, sauna and spa with a range of different treatments and massages. 

Thanks to the All Inclusive system you can enjoy Mexican cuisine at its best. It includes a wide variety of recipes and is recognised for its distinctive and sophisticated flavours which incorporate many spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes.

You will also find numerous activities and sports to enjoy during your stay. You can play volleyball, do gymnastics, windsurfing, catamaran, kayaking, bodyboarding, golf and many other water sports at the beach. At night you mustn’t miss the different shows and live music organised for you by our entertainers. If you want to go dancing we invite you to the “Pacha” club where our DJs play the best beats. Your children will have a ball with other children in the Riu Land programme where crafts and sports are just some of the leisure activities organised by our entertainers. 

Surrounded by the beautiful Banderas Bay and protected by the impressive Sierra Madre you will find Nueva Vallarta, one of the most popular tourist destinations in Mexico. With excellent beaches and water sports, this city gives you the opportunity to get closer to nature, at its most unique. If you want to go on excursions and discover the surroundings, we recommend you to make a stop at Banderas Bay to see the release of sea turtles, swim with dolphins, observe blue whales, go horse riding in the Sierra Madre, and for the more adventurous we suggest bungee jumping. In the beach area, you will find many restaurants, bars, cafés, shops and businesses where you can buy souvenirs.

HOTEL AMENITIES

  • Accommodations for Physically Challenged Guests
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up)
  • Bars/Lounges (5)
  • Beach
  • Beauty Salon ($)
  • Billiards ($)
  • Boat Rentals ($)
  • Breakfast Room
  • Car Rental Desk ($)
  • Children’s Activities
  • Children’s Playground
  • Conference Rooms (2)
  • Currency Exchange ($)
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevator/Lift
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Housekeeping
  • Ice Machines
  • Jacuzzis (outdoor)
  • Juice Bar ($)
  • Laundry Service ($)
  • Medical Services ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Pool (children’s)
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (5)
  • Rooms (445)
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sundries Shop ($)
  • Taxi Stand ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (nearby)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

• Wireless internet throughout the entire hotel at an additional charge (beach areas not included). Rates may vary depending on hotel.)

• Free 90 minutes daily wireless connection in the lobby Tennis Court (lighted) At Riu Jalisco ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS
Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 12 years old.

Maximum Occupancy:

• Junior Suite – 3 adults or 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Connecting* – 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Handicapped – 3 adults or 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Partial Oceanview – 3 adults or 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Partial Oceanview* – 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Oceanview – 3 adults or 3 adults and 1 child or 2 adults and 2 children.

• Junior Suite Oceanview Connecting* – 3 adults and 1 child or 2 adults and 2 children.

• 2 Bedroom Family Suite Partial – 5 adults or 4 adults and 1 child Ocean View** or 3 adults and 2 children or 2 adults and 3 children. Suite Jacuzzi Oceanview – 2 adults.

*This category requires a minimum occupancy of 4 adults.

• **Single occupancy is not permitted in this category. Requires a minimum of 3 adults or 2 adults and 2 children.

Junior Suite, These 31 square meter rooms have two small double beds or one king-size bed, a sofa in the lounge area, a hydro massage bathtub, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, a coffee maker and a balcony or terrace.

• Bedding: 1 king bed or 2 double beds. View: Garden.

Junior Suite Connecting, Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite.

Junior Suite Handicapped, TBA

Junior Suite Partial Ocean View, (JPO) Air conditioning, ceiling fan, split -level living room area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe (laptop size 15″), iron and ironing board. Bathroom equipped with hydromassage bathtub and shower, double sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with partial ocean view.

• Bedding: 1 king or 2 double beds.

Junior Suite Partial Oceanview Connecting, Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Partial Oceanview.

Junior Suite Ocean View, (JUO) Air conditioning, ceiling fan, split-level living room area with sofa or sofabed, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe (laptop size 15″), iron and ironing board.

• Bathroom equipped with hydromassage bathtub and shower, double sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.

• Bedding: 1 king or 2 double beds.

Junior Suite Oceanview Connecting, Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Oceanview.

Two Bedroom Family Suite Partial Ocean View, (2PF) Air conditioning, ceiling fan, 1 bedroom with 1 king size bed, 2nd bedroom with 2 double beds, split-level living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat screen TV, electronic in-room safe (laptop size 15″), iron and ironing board, walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, double-sink, vanity mirror, hairdryer and amenities kit.

• Balcony or terrace with partial ocean view.

Suite Jacuzzi Ocean View, (9JO) Air conditioning, ceiling fan, split level living room area with sofa, direct dial phone, regularly replenished minibar and liquor dispenser, coffee maker, satellite flat-screen TV, electronic in-room safe (laptop size 15″), iron and ironing board, walk -in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double sink, vanity mirror, hairdryer and amenities kit.

• Balcony or terrace with ocean view and private Jacuzzi.

• Bedding: 1 king bed.

All accommodations include: ironing board, telephone (direct dial), balcony or terrace, radio, smoke detector, , hairdryer, liquor dispenser, air conditioning, bathtub, room service (24-hour), sprinkler system, iron, maid service, alarm clock, ceiling fan, safe (laptop compatible) and mini-bar (fully stocked).

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS 
Bolero, Lounge bar with terrace.

Colibri, bar with terrace.

Marlin, poolside bar with swim up bar.

Petit Pigalle, lobby bar.

Sports Bar, Open 24 hours.

Guacamole Cuisine: Mexican.

Krystal, A la carte, open for dinner, fusion cuisine.

Kyoto Cuisine: Japanese.

La Peninsula, restaurant with terrace.

La Toscana, poolside.

Please Note:

• Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, within normal operating hours.

HONEYMOON AMENITIES

Package Inclusions:

• Honeymooners will receive a surprise gift in their rooms upon arrival.

Please Note:

• Marriage certificate required.

Package inclusions are subject to change.

BONUS FEATURES

• Afternoon tea

• Bottled water

• Daily activities

• Morning coffee

• Welcome drink

• Towels

• Use of fitness center

• Use of tennis courts

• Watersports (non-motorized)

• Parking

MISCELLANEOUS INFORMATION 
Minimum Age Requirements:

• At least one person 21 years or older is required in every room during the months of February through May.

• During the remainder of the year, at least one person 18 years or older is required in every room.

• The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age.

• Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.

• Parties in rooms are not permitted.

• Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

Student Group Policy Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. Unruly or disruptive guests may be removed from the property at their own expense.

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