Dreams Natura Resort & Spa

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Dreams Natura Resort & Spa Overview

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 556-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river, waterfalls and a grotto bar. Rest and relax at the Dreams Spa by Pevonia® – designed to look like the region’s remarkable cenotes. Or play at the infinity pool complete with a waterslide.

Everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Rooms and suites feature comforts including a private balcony or terrace and a fully stocked mini-bar. At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury® where everything is included, and no wristband or gratuities are required — 7 restaurants and 6 bar options which include non-alcoholic bars for teens are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, and a café.

For those looking for a relaxing, upgraded experience, Preferred Club provides exclusive access to a lounge and exclusive areas. There are endless daytime activities, one main pool, a splash pool for children, Explorer’s Club for Kids, Core Zone Teens Club and the Spa by Pevonia®.

More Resort Information:

Luxury and comfort combine in Dreams Natura’s 556 spacious suites. Step onto your private terrace or balcony for a stunning view of the lush gardens or the beautiful Caribbean Sea. Enjoy 24-hour room service, the in-room mini-bar and other amenities to create a relaxing stay.

ALL DREAMS NATURA GUEST ROOMS OFFER THE FOLLOWING:

• Air conditioning with individual climate control
• 1 King-size bed or 2 double beds
• Coffee/tea maker (coffee refreshed at check-in and upon request)
• Complimentary toiletries
• Smart Cable TV
• Spacious bathroom with vanity and shower
• Alarm clock radio with capability to connect several electronic devices
• In-room safe
• Iron and ironing board
• Hairdryer
• Private balcony or terrace
• In-room mini-bar (refreshed daily)
• Electronic laptop-size room safe
• Electronic keys
• Ceiling fan
• Rollaway beds and cribs are available upon request
• Complimentary Wi-Fi access in room and throughout the property
• Daily maid service
• Gaming consoles menu available upon request with extra charge

DREAMS NATURA ROOM CATEGORY DESCRIPTIONS

Junior Suite Tropical view
In addition to the above amenities, the Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Tropical view. Rooms located in building 1, 5, 6 & 7.

Junior Suite Partial Ocean View
In addition to the above amenities, the Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. Rooms located in building 6 & 7.

Junior Suite Ocean View
In addition to the above amenities, the Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Ocean view. Rooms located in building 4 & 5.

Junior Suite Corner Suite
In addition to the above amenities, the Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size, spacious living area with an additional large sofa, marble bathroom with shower and double vanities, private balcony with a Tropical view. Rooms located in building 1.

Junior Suite Swim Out
In addition to the above amenities, the Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with Pool view. Rooms located in building g 5th, 6th & 7th.

DREAMS NATURA PREFERRED CLUB ROOM CATEGORY DESCRIPTIONS

Preferred Club Junior Suite Partial Ocean View
In addition to the above amenities, the Preferred Club Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with whirlpool and partial ocean view. Concierge service. Rooms located in building 7.

Preferred Club Junior Suite Ocean View
In addition to the above amenities, the Preferred Club Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with with whirlpool and ocean view. Concierge service. Rooms located in building 7.

Preferred Club Corner Suite
In addition to the above amenities, the Preferred Club Corner Suite view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size, spacious living area with an additional large sofa, marble bathroom with shower and double vanities, private balcony with whirlpool and an ocean view. Rooms located in building 1.

Preferred Club Junior Suite Swim Out
In addition to the above amenities, the Preferred Club Junior Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with Pool view. Rooms located in building 7.

Preferred Club Honeymoon Suite
In addition to the above amenities, the Preferred Club Honeymoon Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service. Rooms located on building 2.

Preferred Club Master Suite
In addition to the above amenities, the Preferred Club Master Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service. Rooms located on building 1& 7.

Preferred Club Governor Suite
In addition to the above amenities, the Preferred Club Governor Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service. Rooms located on building 7.

Preferred Club Presidential Suite
In addition to the above amenities, the Preferred Club Presidential Suite room boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, dining room including table for eight, large living area with a full bar, marble bathroom, double sink with bathtub and separate shower, a spacious fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service. Rooms located on building 7 1st floor and 8th.

Also available upon request:
• 5 ADA Room available in Junior Suite Ocean view category. Located in building 2, 4th floor.
• Two suites can be connected to another Junior Suite Ocean view with two double
• Special chairs adapted for water closet or shower.

PREFERRED CLUB BENEFITS INCLUDE:

  • Private Preferred Lounge
  • Preferred status and amenities
  • Concierge service
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres; exquisite desserts, and fine liquors in the lounge
  • Upgraded bath amenities
  • Pillow menu
  • Complimentary internet access in suite
  • Complimentary computer access in Preferred Lounge
  • Upgraded mini-bar
  • Complimentary newspaper in room every day (English and Spanish)

Dreams Natura offers a variety of international dining options including à la carte restaurants, a buffet, grill and a café. Private dining is available for an additional cost in the wine cellar or at romantic spots at the resort. No reservations are ever required. 24-hour dining options allow guests to enjoy late night bites at the Coco Café. All restaurants openings rotate throughout the week and the number of restaurants open for each meal is dependent upon occupancy levels.

Carnival | Breakfast 7 a.m. – 11 a.m.; Lunch 12:30 p.m. – 5 p.m.; Dinner 6:30 p.m. – 10:30 p.m.
• A buffet-style restaurant serving international specialty items and classics
• Approximate seating capacity: ___
• Dress Code: Casual

Bluewater Grill | Lunch 11 p.m. – 3 p.m.
• Steakhouse
• Outdoor seating available
• Approximate seating capacity: ____
• Dress Code: Casual-Elegance

Spice | Dinner 5.30 p.m. – 10.30 p.m.
• À la carte restaurant specializing in Pan-Asian cuisine with Teppanyaki tables.
• Approximate seating capacity: ___(including Teppanyaki tables)
• Dress Code: Casual
• Teppanyaki tables under reservation with Concierge

Capers | Dinner 6 p.m. – 11 p.m.
• À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza
oven
• Approximate seating capacity: ___
• Dress Code: Casual-Elegance

Tamarindo | Dinner 6 p.m. – 11 p.m.
• À la carte Mexican food served in a friendly atmosphere with traditional dishes
• Approximate seating capacity: ____
• Dress Code: Casual elegance

Castaways | Dinner 6.30 – 11 p.m.
• À la carte seafood dining experience
• Aproxímate seating capacity: ____
• Dress Code: Dinner-Casual elegance

Barefoot Grill | Open 11:30 a.m. – 3 p.m.
• Casual grilled favorites served poolside
• Dress Code: None

Coco Café | Open 24-hours
• Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center
• Dress Code: Casual

Sundaez | 11:30 a.m. -6 p.m.
• Enjoy a delicious ice cream with a variety of flavors!

DRESS CODES
Casual –
• Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
• Ladies must wear a bathing suit wrap or cover-up.
• No sleeveless shirts for men.
Casual Elegance –
• Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
• Long pants required for men.
• No sleeveless shirts or flip-flops.
Formal–
• Men must wear long pants, collared shirts and dress shoes.
• Women must wear blouses, skirts, slacks or dresses, with dress shoes.

Gluten-Free and Vegetarian Options
Dreams Natura offers a variety of gluten-free and vegetarian plates at each of its restaurants. If you are allergic to gluten or any other ingredient, please notify the resort in advance as well as your Restaurant Manager. We will be glad to personalize your meals according to your requirements.

BARS
Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

The Reef | 10 a.m. – 6 p.m.
• Located at the pool area, enjoy a cocktail by the pool

Splash | 10 a.m. – 6 p.m.
• Swim-up Bar

The Sandbar | 10 a.m. – 6 p.m.
• Barefoot beach bar with magnificent views

Moments | 10 a.m. – 1 a.m.
• Lobby bar

Score | Sports Bar: 6 p.m. – 11 p.m.; Disco (adults-only): 11 p.m. – 1 a.m.
• Sports bar during the day, disco with live music and dancing at night for adults only

Spotlight | 6 p.m. – 11 p.m.
• Theater bar

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Natura the chance to Sip, Savor & See other Now and Dreams resorts in the area.

Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3pm. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 pm to 1 am, including bars and theater.

With a picturesque backdrop of the beach and ocean, there is no better place to enjoy an assortment of activities and nightly entertainment than at Dreams. Each day is yours to enjoy. From dazzling days to evenings of magic — Do it all, or do nothing at all. There are enough entertainment, sightseeing, sports and recreational opportunities to fill your every waking hour.

DREAMS NATURA FACILITIES & SERVICES

INDOOR/OUTDOOR ACTIVITIES
• Ping Pong
• Board Games
• Golf*
WATER SPORTS
• Water aerobics
• Non-motorized water sports
• Introductory scuba lessons in the pool
• Kayaks
• Water volleyball
• Hobie cat
• Snorkeling
• Scuba diving*
*Additional costs apply
The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

SPA BY PEVONIA®
Hours: 8 a.m. – 8 p.m.
Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

Spa facilities include:
• 8 treatment rooms for massages, facials and body treatments include:
• Couples cabin
• Four connecting cabins
• Beauty salon
• Bridal suite
• Men and women’s separate locker rooms
• Revive Juice bar
• Hydrotherapy circuit
• Sauna
• Steam room
• Therapeutic showers

Fitness Center
Hours: 6 a.m. – 8 p.m.
Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise equipment including treadmills, elliptical machines and free weights.

EXPLORER’S CLUB FOR KIDS
Hours: 9 a.m. – 10 p.m.
Ages: 3 – 12
The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children’s program, kids will enjoy the following:

• Arts & Crafts
• Playground
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Kids stage
• Light snacks area for kids

CORE ZONE TEENS CLUB
Hours: 11 a.m. – 7 p.m.
Ages: 13 – 17
We offer special activities for your teen’s ages 13 – 17 too! The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:
• Social events including disco mixers
• Snack bar with non-alcoholic drinks and snacks
• Video games: Xbox 360®, Wii® and Play Station®
• Ping-pong
• Billiard
• Air Hockey
• Football table
• Adults are allowed when accompanying their children

BABYSITTING
Hours: 8 a.m. – 11 p.m.
Please contact concierge for details. Additional costs apply.

UNIQUE EXPERIENCES
• Tequila tasting
• Shopping
• Cooking classes
• Chef Table Gourmet Experience*
• Cocktail lessons
• Spanish Lessons
*Additional costs may apply

FACILITIES & SERVICES
• Four swimming pools: main pool, activities pool, children’s splash pool
• Explorer’s Club for Kids
• Core Zone Teens Club
• Concierge service
• Meeting facilities including three breakout rooms
• Business center
• Accessible rooms
• Wedding gazebo
• Wi-Fi
• Logo Shop (gift shop with handicrafts, cigars, etc.)
• Tour desk*
• Laundry service*
• Currency exchange*
• On-site wedding, meeting and event coordinators*
• Wedding and honeymoon packages*
• Romantic dinners*
• Gluten-free and vegetarian options
*Additional costs may apply.
**Laundry and dry-cleaning services available Monday – Saturday with a 24-hour return time.

Dreams Natura Unlimited Connectivity

The all-new, complimentary, interactive Unlimited Connectivity mobile app will allow guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app-to-app call feature, guests can make local and international calls using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges. Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more. In addition, this easy-to- use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.

  • Keep up with social media
  • Use your room phone remotely
  • Contact staff directly
  • Book spa appointments
  • Access the latest resort information
  • Reserve excursions and more

DESTINATION WEDDINGS AT DREAMS RESORTS

Whether planning a walk down the aisle or embarking on a life as newlyweds, Dreams Resorts are the ideal place for monumental occasions. With stunning ceremony and reception locations as well as a lavish spa and romantic nooks throughout the property, couples can indulge in limitless pleasures and succumb to complete wedded bliss.

CLIENT INFORMATION

PAYMENT INFORMATION

The card security code is located on the back of credit or debit cards and is typically a separate group of 3 digits (4 for Amex) to the right of the signature strip.
IMPORTANT: If this is a check or debit card, please check with your bank that you are not exceeding a daily spending limit on the card. Most banks have a daily limit regardless of amount of funds in the account, and exceeding this limit will cause a decline.
IMPORTANT: Third party credit cards (a card not in the name of one of the passengers) are NOT accepted for initial payment when travel is within 60 days. Please contact your Travel Consultant for options.

Terms & Conditions, Travel Protection Agreement (required)

By submitting, you certify that you are the cardholder and are authorizing Berwick Travel or its chosen Tour Operator/Supplier to charge the listed amount to the credit card. You certify that you have verified that all information contained in the confirmation you received is accurate and you understand that any discrepancy in spelling of names, dates of birth, package components after payment is applied may subject to change fees which are the responsibility of the client.
You also certify you have read the Terms & Conditions and the appropriate Travel Protection Plan details. Viking guests must also read and understand Viking’s specific Terms & Conditions and Cruise Ticket Contract. Cancellation penalties may apply if Travel Protection is waived, up to the full package price. Deposit is non-refundable once processed unless covered by Travel Protection. Travel Protection cost is not refundable for any reason, even if the package is cancelled by supplier(s).

 

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