Hard Rock Hotel Riviera Maya – Heaven

Hard Rock Riviera Maya Heaven Overview

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya — a resort within the resort exclusive to adult guests. Here, we elevate the spirit of Rock & Roll to a status all its own. And you’re on the list. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach , and exclusive saltwater snorkeling areas. It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Exclusive to adult guests only, our All Inclusive amenities at Heaven are like nothing you’ve ever seen. Here, we magnify, intensify, and straight up amplify the luxury with world-class shopping, magnificent pools, and opulent extras straight from the front row of paradise

Journey through spine-tingling surroundings and crowd-pleasing All Inclusive amenities studded with style. From your epic room to your endless refills, we’ve got what you want and more. You’re about to kick it Riviera Maya style.

HARD ROCK HOTEL RIVIERA MAYA HEAVEN WILL BE MANAGED AS A FAMILY HOTEL ACCORDING TO THE NEXT PERIODS:
December 16, 2019 to January 4, 2020. April 4 – 18, 2020 July 9 to August 15, 2020 December 19, 2020 to January 3, 2021
Children are welcome at all restaurants and areas in both sections: Hacienda & Heaven.

More Resort Information:

Accommodations

Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

DELUXE GOLD
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with:
View: Resort or Garden View
Max Occupancy: Up to 4 adults. 482 sq.ft., 44.8 m2

One King or two double beds, a hydro spa tub, and complimentary Wi-Fi
Private balcony and personal liquor dispenser
Rock Spa bath amenities, bathrobes, and slippers
24-Hour room service
A flat screen LCD satellite TV
Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, and individually controlled AC
Mini Bar with soda, bottled water, juices, domestic beer, rum, vodka, tequila, and whisky.

DELUXE DIAMOND
Hard Rock is more than a vacation–it’s a lifestyle. And to prove it, we jam packed these legendary digs with non-stop extras and no limit luxury like:
View: Ideal location with Pool and Partial Ocean View
Max Occupancy: Up to 2 adults. 482 sq. ft., 44.8 m2

One King bed, a hydro spa tub, Wi-Fi, and a flat screen satellite TV
Two 25-minute massages at the Rock Spa® and aroma therapy
Complimentary beach bag, and upgraded liquor selection
Exclusive phone concierge service, and select in-room dining menu
Private balcony, private check-in, late check out and early check-in
Rock Spa® bath amenities, bathrobes, and slippers
Mini Bar with bottled water, juices, and domestic beer
Upgraded liquor including JB Whisky, Absolut Vodka, Appleton White Rum, and Jose Cuervo Tequila
Pillow Menu
Coffee maker, espresso machine, telephone, alarm clock, hair dryer, iron, ironing board, and digital safe

DELUXE PLATINUM SKY TERRACE
Let’s amp things up and blow some minds with unparalleled access to the things in life that Rock. Step up and enjoy:
View: 3rd Floor, Ocean View
Max Occupancy: Up to 2 Adults. 964 sq. ft., 89.6 m2 included the 2 rooms and terrace.

Private 3rd floor outdoor terrace, lounge chairs, and hydro spa tub
One king bed
Private balcony and personal liquor dispenser
Mini Bar with soda, bottled water, juices, and domestic beer
Flat screen satellite TV, 24-hour room service
Rock Spa® bath amenities, bathrobes, and slippers
Complimentary Wi-Fi
Coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop-sized digital safe, and individually controlled AC

ROCK SUITE PLATINUM (2 BEDROOM)
This room plays to packed house every night and nails the gig every time. Unleash your inner icon and enjoy:
View: Ocean Front View
Max Occupancy: Up to 4 adults. 2,583 sq. ft., 240 m2 included the 2 rooms and terrace.

One bedroom with a King bed and a second with two double beds
Private terrace, double hydro spa tubs, lounge chairs, and tables
A living and dining room
Premium liquor from an in-room dispenser
Mini Bar with soda, bottled water, juices, and domestic beer
Pillow menu
Aromatherapy, Rock Spa® amenities, bathrobes, and slippers
Wireless internet, satellite flat screen TV, DVD player, CD player, and idock
24-Hour room service with select menu

ROCK SUITE PLATINUM ROOFTOP LOUNGE (2 BEDROOM)
Feel that? That’s a feeling only a suite like this could deliver. And don’t worry–it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy:
View: Ocean Front View
Max Occupancy: Up to 6 adults. 5,166 sq. ft., 48 m2

One bedroom with a King bed and a second with two double beds
Living room and dining room
Private terrace, double hydro spa tubs, lounge chairs, and tables
Premium liquor
Mini Bar with soda, bottled water, juices, and domestic beer
Exclusive restaurant and late-night pillow menu
Aromatherapy, Rock Spa® amenities, bathrobes, and slippers
Wireless internet, flat screen TV, DVD player, CD player, and idock
24-Hour room service with a select menu, nightly petit fours, and turndown service

ROCK STAR SUITE (3 BEDROOM)
Just when you thought it couldn’t get any better, we took awesome, turned it to 11, and gave it a home with wall-to-wall extras. Step inside and step up to:
View: Ocean Front View
Max Occupancy: Up to 6 adults. 10,333 sq. ft., 960 m2

3 King bedrooms with private terrace, personal pool, and flat screen TV
Dedicated butler service
Living and dining room, premium bar, and classic Aerosmith memorabilia
Surround sound entertainment system, Blue Ray player, Xbox 360 Kinect, and 65” flat screen TV
Selection of in-room guitars from PICKS, aromatherapy, and Hang over kit
Exclusive 24-hour room service and Mini Bar in each room
Beach bag, nightly turndown service, and hang over kit
Private check-in, late Check-out, and early check-in

Restaurants/Bars

Find your happy place on the top shelf of rock and roll excess. Dine in style, lounge with a laidback Riviera vibe, or toast a night to remember with non-stop cocktails and thrilling entertainment. By the pool, in the pool, near and next to the pool — you won’t have to look far for perfection, and that’s the way we like it.

Here, dining is about more than food. It’s a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 9 incredible restaurants. It’s access to everything from authentic Brazilian Rodizio at Ipanema and Asian fusion at Zen, to decedent steak at Toro, and snack by the pool at Float. And of course, 24-room service whenever you want. Because this is paradise. And why not?

HARD ROCK HOTEL RIVIERA MAYA RESTAURANTS

THE MARKET
Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
Cusine: International Buffet
Service: Breakfast and Themed night Dinner
Schedule: Breakfast – 7hrs to 11h30, Dinner Themed buffet – 18hrs to 23hrs Dress code: Formal Casual. Wet clothing or uncovered swimwear not allowed.

ZEN
From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served à la carte.
Cuisine: Find your Zen at our Asiatic-themed hot spot. Zen offers an extraordinary fine dining experience composed of expertly prepared Asian cuisine. During the evening, savor Asian specialties such as Teppanyaki.
Schedule: 17h30 to 23hrs Dress code: Resort casual. Wet clothing or uncovered swimwear not allowed.

PIZZETO
Step outside and step into a world of flavor with a wood burning stove, crispy brick-oven pizza, salads, soups, and pasta à la carte.
Cuisine: Dig into brick-oven style pizza that’s piping hot and crispy with salads, soups and à carte pastas.
Schedule: 18hrs to 23hrs Dress code: Formal Casual.

FRIDA
Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties à la carte.
Cusine: Mexican à la carte
Schedule: 17h30 to 23hrs Dress code: Casual elegance. Long pants, collared shirts and closed shoes are required.

IPANEMA
Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit, sample, and share with traditional ingredients and modern style.
Cuisine: Authentic Brazilian steakhouse experience, complete with rodizio service in true Brazilian style. Indulge in the finest cuts of beef, pork, poultry and more, cooked fresh over spitfire and sliced tableside just for you.
Schedule: 17h30 to 23hrs Dress code: Casual elegance. Long pants, collared shirts and closed shoes are required.

CAFETTO
Grab a continental breakfast for the perfect way to start the morning or enjoy snacks, coffee, and tea throughout the day.
Cuisine: Continental breakfast, snacks, coffee and tea
Schedule: Breakfast – 6hrs to 10hrs, Snacks, coffee and tea – until 23hrs

TORO An Adults Only Experience
The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served à la carte. Located at Heaven for all adult guests.
Cuisine: Buffet restaurant, lunch international style. Steak House themed dinner.
Schedule: Lunch – 12hrs to 16hrs, Dinner: 18h to 23hrs Dress code: Formal Casual.

CIAO An Adults Only Experience
Savor the finest Italian specialties à la carte as you take your taste buds on a journey to the heart of culinary paradise. We’ve got your favorite table ready and waiting.
Located at Heaven for all adult guests.
Cuisine: Sit down to an Italian feat at our very own fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties and expertly prepares pasta dishes.
Schedule: Breakfast Buffet – 7hrs to 11h30, Dinner – 17h30 to 23hrs Dress code: Casual elegance. Long pants, collared shirts and closed shoes are required.

LE PETIT COCHON An Adults Only Experience
Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.
Located at Heaven for all adult guests
Cuisine: French
Schedule : 17h30 to 23hrs Dress code: Casual elegance. Long pants, collared shirts and closed shoes are required.

DELIS
Being this epic can work up a hunger. With 3 delicious snack and sweet options, you’re never far from a quick bite to eat.

FLOAT
Enjoy snacks by the pool with a selection of top-shelf cocktails to match. Cuisine: Snacks on the side of the pool

DIVE
Refuel with great snacks, top-shelf drinks, and service by the Heaven pool. Cuisine: Snacks on the side of the pool Schedule: 10hrs to 17hrs

IN-ROOM DINING
Sometimes going big means keeping a low profile. Stay in, enjoy your view, soak in the double Jacuzzi, and order up any time of day with 24-hour room service. Here, you’ll never get bored and you’ll always be satisfied. We’ll make sure of it.

HARD ROCK HOTEL RIVIERA MAYA BARS

With 6 legendary bars, we just took top-shelf, to the very top shelf. Sip with sophistication at Martini Bar with old favorites and new spirits. Lounge in style at the Rhythm Bar and a relaxing environment. Or, take it through the night at the exclusive Heaven Bar & Lounge — where the night starts at 10, and doesn’t end until you say so.

SUN BAR
The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.

FLOAT
Enjoy a legendary cocktail menu by the pool with all the Hard Rock excess you can handle.

DIVE
Located at the heart of the Heaven pool, Dive features a swim-up bar so you won’t have to leave the water to top off your drink.

MARTINI BAR An Adults Only Experience
Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya. Located at Heaven for all adult guests

HEAVEN BAR & LOUNGE An Adults Only Experience
Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean. Located at Heaven for all adult guests.

RHYTHM BAR An Adults Only Experience
Part of the Rock Spa experience, Rhythm features a relaxing environment, premium cocktails, and international favorites just steps from the cross current pool. Located at Heaven for all adult guests

TEEN LOUNGE & CLUB

IN-ROOM DRINKS
We even packed your room with a personal liquor dispenser, premium brands, and a fully stocked Mini Bar with domestic beer, bottled water, and juice. Because that’s how we do paradise.

Activities/Amenities

With service and style that knows no limits, we took all the awesome of Rock & Roll and made it a vacation that has to be experienced to be believed. That means access to unbelievable All Inclusive amenities like experiential dining at 9 world-class restaurants, never-ending cocktails and in-room drinks from a personal liquor dispenser, legendary entertainment, and top-shelf everything across the board. It’s All Day. All Night. All Included, baby. HARD ROCK HOTEL RIVIERA MAYA ALL INCLUSIVE

5 Star accommodations
Casual and à la carte dining
Beverages (alcoholic & otherwise)
Delicious snacks
Top-shelf in-room liquor dispenser
24/7 in-room service
Land sports
Fitness center
Pool & beachside service
Daily activities
Nightly entertainment
Live entertainment
Free Wi-Fi in-room & resort-wide
Parking Free
Unlimited phone calls to the Continental US and Canada
Private function concessions
Gratuities included

Hard Rock Hotel Riviera Maya Little Big Club Every little rock star deserves a big stage, and that’s just what you get at The Little Big Club™ ! Our, new year-round kids program is now in full swing and can be experienced exclusively at the Hard Rock Hotel & Casino Riviera Maya. Everyone knows there is more to a great band than just musical instruments. You need singing, dancing, special skills and teamwork to make it all come together. And who better than Barney™, Angelina Ballerina™, Bob the Builder™and Thomas The Tank Engine™ to make it happen through educational, interactive and all out fun activities! The Little Big Club™ is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget! Interactive Kid’s Area – coming soon Grab your back stage pass and head over to the Little Big Club where kids can enjoy an array of ongoing activities in the Thomas & Friends Activity Station, Barney’s Music Room, Bob the Builder Construction Zone and the Angelina Ballerina Dance Studio! Schedule from 8:00 am Monday and Sunday. *We are hard at work getting The Little Big Club™ Kids Club at Hard Rock Hotel & Casino Riviera Maya rocking and ready. All Interactive Shows, Character Breakfasts, and The Little Big Club™ Live On Stage are available according to schedule. Please check back for opening date. Live Show Get ready to rock as The Little Big Club™ Band goes on an adventure to put together the Ultimate Rock Show! It’s a grand finale of singing, dancing and audience participation. Join Barney™, Angelina Ballerina™, Bob the Builder™ and Thomas the Tank Engine™ for this high energy, rockin’ good time. Interactive Activities Whether it’s all day or all night, we provide entertainment for all ages. The fun is non-stop for our littlest rock stars as they learn, sing, dance, build, dress up, and enjoy an array of activities with their favorite characters. Hard Rock Hotel Riviera Maya Golf This is golf our way. We’re talking championship play, world-class instruction, and stunning views just off the property with an 18-hole Robert von Hagge course. The Playacar Golf Club This is more than just a game. And that calls for more than just a golf course. Located in the ideal area of Quintana Roo, the Golf Club at Playacar features stunning natural beauty surrounded by exotic wildlife and ancient Mayan ruins. Designed by Robert von Hagge as one of the first courses of the modern era, this par 72 championship club was awarded the Trip Advisor Certificate of Excellence thanks to 18 flawless holes and 7,136 yards of challenging play. Tee up and make your approach to rock & roll glory today. The Power of Music, Right In Your Own Room The Sound Of Your Stay® is our free all-encompassing music amenities program that gives every guest access to experiences you can’t get anywhere else. PICKS Our Fender guitar “room service” program boasting a menu of 20 electric guitars to choose from and jam out on. Satisfaction. That’s what a luxury brand experience should embody. And what could be more satisfying than a world-class Fender guitar delivered to your room? Hard Rock and Fender have teamed up to offer a singularly authentic rock-and-roll experience, and serious guitars are the new in-room amenity. Are you ready? Choose from 20 different Fender guitars including legendary Stratocasters, classic Telecasters and help unleash your inner rock star… free. Plus, we provide a Fender Mustang Floor™ Guitar Multi-Effects Pedal and Amplifier, and a pair of SOUL by Ludacris headphones to ensure maximum sound. Complemented by in-room video lessons and a “set list” complete with recommended websites and apps where you can enhance your experience. The best part? There’s no charge (we only need a credit card to secure). Keep it all day, all night… it’s all inclusive. TRACKS Complimentary Music Program A 15-song curated playlist that serves as a sonic guide for your Hard Rock Hotel stay and beyond. As part of Hard Rock’s tracks music download program, upon check-in, hotel guests receive a code to download one of three distinct playlists: “Players”, “City” (curated by Mayer Hawthorne), and “Resort” (curated by Fania). Each list represents a different side to the Hard Rock Hotel personality, whether it is a classic track from an iconic artist or the latest blast from the global underground. So check-in, check it out, and explore. This is the The Sound of Your Stay®. Choose your free tracks by visiting music.hardrockhotels.com

Weddings

DESTINATION WEDDINGS AT HARD ROCK

Let’s start with a location that sparkles like that rock on your finger. Get married on the beautiful sandy beach, with the Caribbean Sea as both backdrop and soundtrack, as the waves gently wash ashore. Or, choose one of our floating weddings gazebos, surrounded by swaying palm trees and cooled with soothing Caribbean sea breezes.

Your day can now be styled by Celebrity Event Designer, Colin Cowie. Choose from any of our 9 new Colin Cowie weddings Collection to make your day truly special.